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The CRM that connects all areas of your business

MYOB CRM is the only sales and operations system you will need to manage your customers, stock, orders, and fulfilment.

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MYOB CRM is provided by Tall Emu Pty Ltd, which is wholly owned by MYOB. As such, your demo will be branded as Tall Emu.
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Loved by customers in Australia and New Zealand*
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Loved by customers in Australia and New Zealand*
Cloud Awards Winner 2023-24

Best CRM Solution

MYOB CRM is the 2023-24 winner of the Cloud Awards "Best CRM Solution". MYOB CRM was recognised for its best-in-class customer relationship management (CRM) solution, connecting lead management, sales, stock, shipping and manufacturing processes to streamline processes across the entire business for small and medium sized enterprises (SMEs).

Remove the growing pains from your business

Fast growth often leads to more silos, more double-handling, more apps, more frustration.

One system that syncs and centralises your whole business from sales, to stock, to shipping; MYOB CRM helps you scale smarter.

Your hunt for the perfect CRM is over. MYOB CRM ticks all your boxes

  • Customer Support
  • Sales & Marketing
  • Ecommerce
  • Inventory
  • Manufacturing
  • Warehouse
  • Freight
  • Accounts

Powerful CRM Integrations

Plug in the apps you use to run your business.

Whole of Business CRM System

Aussie CRM for small businesses in Australia and New Zealand. MYOB CRM is an end-to-end business solution that integrates with accounting software. Managed and supported by our Aussie team.

Pipeline

Track & Nurture Leads

Bring order to your lead management process and convert more to customers with less fuss.

  • One place to view and manage all leads
  • Focus on the best leads
  • Automatic/automated opportunity follow up
  • Customisable sales process/funnel
  • Drag and drop board view for easy leads management
Manage Your Pipeline
Selling

Always Be Closing

Simplify your quoting process with online quotes your customers will love.

  • Integrated inventory with MYOB accounting
  • Send quotes by SMS/email with online acceptance
  • Works with WooCommerce
  • Free customer/dealer portal
  • Branded online quote templates
Quoting and Selling
Inventory

Inventory & Order Management

Real-time order and inventory management and stock control capabilities all linked with accounts software.

  • Manage stock and track orders with ease
  • Run the whole business from sales to fulfilment
  • Track and trace products with batch tracking and serial number tracking
  • Visibility to stay compliant and organised
  • Perfect for selling products and custom / work-to-order manufacturers
Inventory Management
Accounting

Sync with accounting software

Keep your accounts up-to-date with automated processes.

  • Real time sales from CRM
  • Shopping cart sales and payments
  • Auto follow up of overdue invoices
  • Recurring billing & subscriptions
  • Overall, less manual work and room for error
Accounts
Manufacturing

Track sales, job status and costs

Plan your manufacturing activities for maximum efficiency. Track the actual cost of production with Bill of Materials (BOM).

  • Stock management that links with MYOB and Xero
  • Track manufacturing progress
  • Link manufacturing jobs to sales
  • Manage manufacturing schedules to prioritise the completion of important tasks
  • Assemblies/BOM with work instructions
Manufacturers
Pick, Pack & Ship

Fulfill Orders Faster

Simple, time saving pick-pack-ship process.

  • Queue orders for pick and pack, centralised in one process
  • Track which team members pick / pack
  • Produce picking / packing slips
  • Automation of invoices, tracking, part-ship/backorders
Fulfilment & Distribution
Customer Service

Deliver On Your Promises

Improve customer service and customer satisfaction

  • Keep promises by tracking your to-do-list in CRM
  • Use a ticket system to manage projects and tasks
  • Stay connected with customers even after the sale is complete
  • Easy note keeping with phone and voice notes
Customer Service
Online Retail

Easily Sell Online

Easily sell products and services via websites on Wordpress and shopping carts like WooCommerce.

  • Sync stock to WooCommerce
  • Quote, and take payments online
  • Download orders to CRM for super fast order turnaround
  • Insta-buy forms and links to sell via SMS, Facebook, embed in emails/websites
  • Auto sync sales data to MYOB/Xero
Online Retail
Free Customer Portal

Free Client Portal Software

Allow your clients to access pricing, product and transaction data online.

  • See product and pricing information
  • Show customer special pricing
  • Download and pay invoices online
  • Place orders online
  • Set up in minutes with your own branding
Free Customer Portal
Marketing

Targeted Communication Made Easy

One system to bring together, view and segment leads for tailored communications.

  • Use sales history to drive marketing campaigns
  • Integrates with Mailchimp, Campaign Monitor and Burst SMS
  • Bring in your leads from webforms, Facebook and other sources
  • Automate communications with workflows
  • Use CRM intel to deliver the right message at the right time
Marketing

Your Team Will Love MYOB CRM

MYOB CRM software is a simple but powerful system that will remove clunky processes and enable your team to spend more time on initiatives that increase business.

Sales & Marketing

Centralise leads, and sales and marketing activities. Use CRM data to communicate with customers via platforms including Mailchimp and Campaign Monitor.

  • Capture leads from webforms and Facebook lead forms
  • Track customer life cycles and sales stages
  • Manage on-the-road sales visits with Google Maps
  • Send targeted comms with integrated email and SMS marketing apps
  • Visually monitor your sales pipeline
Find Out More
“Fantastic cost-effective product delivered by a flexible team. Being based in Australia, I loved the fact I could talk directly to them and they understood what I wanted.”
Warwick M. COO | Hospital & Health Care

Customer Service

Save time with all customer data in the one place - including quotes, notes and deliveries. Deliver on promises to customers with a succinct system to manage information.

  • Integrate calls and Outlook to track all communications
  • Easily view information on customers allowing a personalised approach
  • Deliver a positive experience to your customers
  • Increase confidence of customers, and your team
  • Call outcome reporting for satisfaction measurement
Find Out More
“We love the telephone integration and the ability to track calls and update contacts on a real time basis.”
Blaise V. Managing Director | Australia

Operations

Your team can manage projects from go to whoa with full visibility of project management, pick pack ship, and inventory.

  • Simple CRM to manage and track operations
  • Full visibility to manage pick, pack and ship
  • Cross-team collaboration tool – no more miscommunications
  • Track progress, timelines and budgets at a glance
  • Automated workflows free teams from repetitive tasks
Find Out More
“The support staff actually know and understand the product, provide great advice, and get back to us quickly with clear steps when we hit a challenge. ”
Mark R. Director | Health, Wellness & Fitness

Accounts

Seamless integrations with MYOB accounting put customer accounts at your fingertips, but conceal sensitive business data. Maximise cashflow with automated invoicing.

  • Remove disconnects between sales and accounts
  • Eliminate double data entry and chance of errors
  • Apply consistent credit rules
  • Maximise cashflow with automated invoices and reminders
  • Customer portal for self-service access to invoices
Find Out More
“The price is fantastic for the product and service we receive. Great to use, powerful while still being simple and clean. ”
Cassandra C. Operations Manager | Medical Devices

Business Owners

Aussie developed and supported CRM that gives complete visibility across all areas of your business and saves hours of work. Centralise sales pipelines, customer statuses, inventory and shipping.

  • All-in-one platform with centralised business data
  • Access business insights at any time
  • Monitor and track sales activity and productivity
  • Save resources by crunching activity into one system
  • Integrate platforms like accounts, shopping carts, marketing and more.
Find Out More
“Speed and efficiency within my business! Wish I'd found this CRM years earlier. I can't fault it.”
Steve B. General Manager in Australia

Consultants

Flexible integration with all the platforms your clients use to manage and grow their business. You can confidently recommend an Australian managed and supported CRM system as the best solution for your clients’ business.

  • Earn commission on referrals
  • Free access to your customers’ CRM
  • Aussie developed and supported
  • Easy to use – yet powerful
  • Real-time data and information viewable from anywhere, at any time
Find Out More
“In researching the market we couldn't find anything that came close in terms of breadth and depth of features at this price point. Getting a B2B portal out of the box was the cream.”
Mark R. Director in Australia

Why choose MYOB CRM? We are Australian based.

Call our friendly team for sales (02) 9299 9959

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    Australian Data Storage

    All your data stored safely in Australia, under Aussie regulations.

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    Australian Support

    Our support team is 100% Aussie based.

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    Australian Integrations

    We support local, integrating with all your Australian systems and software.

The Aussie CRM that connects all areas of your business

  • Boost productivity

    Automate admin and processes to make your team more efficient.

  • Real-time stock view

    Sync and link everything from sales, to operations, to manufacturing, to shipping

  • Supercharge your pipeline

    An easy sales process to reduce the time from new lead, to new customer

MYOB CRM’s impressive stats...

Est. '02

We've helped businesses for over 20 years*

3x

Competitor CRMs cost up to 3 x more than MYOB CRM

Millions

Of dollars revenue put through CRM by our customers annually

CRM Case Studies

Hear from real customers using the CRM every day to run their business.

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